Payment Policy for FrameCriotop

Effective Date: January 25, 2025

At FrameCriotop, we strive to offer a smooth and secure payment process for all our customers. This Payment Policy outlines the accepted methods of payment, processing information, and terms associated with payments for products and services purchased through our website (https://framecriotop.com).

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Debit Cards: Debit cards with Visa or MasterCard logos.
  • PayPal: You may use your PayPal account to make secure payments.
  • Other Payment Options: Depending on your location, we may offer additional payment methods. These will be listed as options at checkout.

2. Payment Processing

  • Order Confirmation: Payment is processed at the time of order placement. After your payment is successfully processed, you will receive an order confirmation email.
  • Payment Verification: To ensure the security of transactions, all payments are subject to verification. In some cases, we may contact you for additional information or documentation to verify your payment.
  • Fraud Prevention: We use industry-standard fraud prevention measures to protect both our customers and our business. If we suspect fraudulent activity or a payment issue, we reserve the right to cancel the order and refund the payment.

3. Payment Authorization

By submitting your payment details, you authorize FrameCriotop to charge your chosen payment method for the total order amount, including any applicable taxes, shipping fees, and other charges. The payment is not considered complete until we receive authorization from your payment provider.

4. Pricing and Currency

  • Pricing: All prices listed on our website are in U.S. dollars (USD). Any applicable taxes, shipping fees, and additional charges will be added during checkout.
  • Currency Conversion: For international customers, your payment will be processed in U.S. dollars, and your payment provider may charge currency conversion fees. Please check with your payment provider for details regarding exchange rates and additional fees.

5. Sales Tax

Sales tax will be applied to orders where required by law, based on your shipping address. The amount of tax will be calculated during checkout and will be included in your total order cost.

6. Order Modifications

Once an order is placed and payment has been successfully processed, changes or cancellations may not be possible, especially for custom framing or personalized orders. If you need to modify your order, please contact us immediately. We will attempt to accommodate changes before your order is processed, but we cannot guarantee that changes can be made after the order has been finalized.

7. Payment Security

We take the security of your payment information seriously. All transactions are processed using secure encryption technology (SSL) to protect your personal and financial data. FrameCriotop does not store your credit card information. Payment details are handled directly by trusted third-party payment processors.

8. Payment Disputes

If you believe there is an issue with your payment or you need assistance with a payment dispute, please contact our customer service team immediately. We will work with you to resolve any issues, including any errors with the billing or payment process.

9. Currency and International Orders

  • International Orders: If you are ordering from outside the United States, the payment process will remain the same, but please be aware that additional customs duties, taxes, or import fees may apply, and these will be your responsibility.
  • Currency Conversion: Payments for international orders will be processed in U.S. dollars (USD). Your payment provider may charge additional currency conversion fees, which are beyond our control.

10. Refunds

Refunds will be issued to the original payment method used for the purchase. Refunds are subject to our Refund and Returns Policy. Please refer to that policy for more details on how refunds are processed.

Thank you for choosing FrameCriotop! If you have any questions or concerns regarding our Payment Policy, please feel free to contact us: